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Author Topic: Why Can't I Log into My cPanel or Webmail?  (Read 274 times)

GriotSites Admin

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Why Can't I Log into My cPanel or Webmail?
« on: June 18, 2016, 06:11:56 PM »
Why Can't I Log into My cPanel or Webmail?

Most networks have a firewall setup to block access to the ports required for cPanel and webmail.
No need to worry, just use the proxy connections instead.

With our Shared hosting accounts, users have access to a control panel that contains the admin functions of their account. Generally, access to cPanel can be granted by using the following syntax:

[yourdomain.com/cpanel]

The above URL would convert to the following URL within the address bar:

[http://yourdomain.com:2082 (if you get a browser warning, use "2087].

Unfortunately, the above URLs may cause a problem for some users as it attempts to connect to port 2082; this is an uncommon port and may be blocked by corporate and public firewalls, thus preventing access by the user. Use this alternative link:

https://catera.websitewelcome.com:2083
« Last Edit: June 18, 2016, 06:24:13 PM by GriotSites Admin »
T'Malkia Zuri
Web Accounts Specialist
Griot International, LLC™
Toll Free: (888) 600-2011
www.griotsites.com
info@griotsites.com

 

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